Users put Microsoft on notice, via Twitter

Whether you love it or hate it, Microsoft Outlook is the ubiquitous email client for millions of cubicled office dwellers. In a great example of the power of social networking, fans of the email client have banded together in the hope of getting the software giant to rethink it's recently announced upgrade.

A quick Whois search revealed that a David Geiner, of Email Standards Project fame, is leading the charge with the recently launched FixOutlook.org. The slick site pulls tweets from the Twittersphere (I think I just coined a new term!) and displays them alongside the person's profile picture. Any tweet with the fixoutlook.org url will be pulled in and displayed on the page in an attempt to get Microsoft's attention. Based on the amount of press the press has received in just 24 hours, I'd say they have it by now.

As of now, the site has over 17,000 tweets which is almost double what it had when I took the screen cap above this morning.

This ingenious little tie in with the well known social network makes giving your input to Microsoft as easy as sending out a tweet. And starting a conversation with their most loyal fans to help improve one of their best selling products should be should be exactly what Microsoft wants to do. For that matter, any company from Audi to Kelloggs could start promote this kind of engagement with their customers.

By launching this site, with its smart integration into a well known social platform, Mr. Geiner and the team at the Email Standards Project could very well change the course of Outlook in 2010.

Source: Fix Outlook.org

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